At Naarah Textiles (OPC) Pvt. Ltd. (hereafter referred to as Naarah), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [https://naarahtextiles.com/], make a purchase, or interact with our services. Please read this policy carefully to understand how your information is handled.

NOTE – Our privacy policy is subject to change from time-to-time without prior notice, hence, please review this policy periodically. Your use of the Website constitutes an acceptance of our privacy policy.

Information We Collect

We collect information to provide and improve our services to you. The types of information we collect include:

  • Personal Information:- Name, Email address, Mailing address, Phone number, Order history.
  • Non-Personal Information:- IP address, Browser type, Device information, Cookies and usage data (e.g., pages visited, time spent on the site)
  • Voluntary Information:- Information you provide when creating an account, placing an order, or subscribing to our newsletter.

– Information from optional online surveys posted by Naarah on the Website or on third-party sites

  • Information we DO NOT collect

Naarah does not hold or save your transactions or banking details including but not limited to debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. This information is held by the payment gateway service provider. Our payment gateway service provider is “PayPal” , “Stripe” and “Razorpay” which ensures the highest standards of safety and security for your information. [check with the final gateway]

How We Use Your Information

We use the information we collect in the following ways:

We may use this information for marketing purposes including but not limited to informing you about deals, offers, new launches, relevant blogs, order status, etc.

  • To Process Transactions:  Your personal data is used to complete and manage your orders, process payments, and deliver products.
  • To Improve Customer Experience: Your feedback helps us improve our website, products, and customer service.
  • To Communicate with You: We may send you order updates, promotional offers, and newsletters (you can opt-out at any time).
  •  To Personalize Your Experience: We use your browsing behaviour to tailor product recommendations and content on our site.
  •  To Comply with Legal Obligations: We may use your information to meet legal, regulatory, or compliance requirements.

You may choose to opt out of these communications anytime by writing to us at [info@naarahtextiles.com]

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track user activity on our website. These help us:

  • Remember your preferences and login details
  • Understand how you interact with our site
  •  Improve functionality and personalize your experience

You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

How We Share Your Information

We do not sell your personal information. However, we may share your data in the following ways:

  • With Service Providers: We may share your information with third-party vendors and partners who help us run our business, such as payment processors, shipping carriers, and marketing platforms.
  • To Comply with Legal Requirements: If required by law or legal process, we may disclose your information to authorities or legal entities.
  • With Your Consent: We may share information with third parties when you consent to it.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using secure servers and encryption methods during transactions. However, no method of online transmission or storage is completely secure, and we cannot guarantee 100% security.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we have about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal limitations.
  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at [info@naarahtextiles.com].

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or sending an email. Please review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Naarah Textiles (OPC) Pvt. Ltd.

Email: info@naarahtextiles.com

Phone: +91 95597 58221

By using our website and services, you consent to this Privacy Policy and the collection and use of your information as described above.

Disclaimer

  • Access to your information lies with Naarah and will be sharable with third-parties who are working for/with Naarah and/or are involved in delivering the product/service to you. The information provided to the third-parties by us is given on a need-to-know basis only.
  • User-generated content on the Website shared by users including but not limited to reviews, blogs, online chat, instant messages, discussion boards, forums, user testimonials, etc. are not considered personal information and are not subject to the Terms of this privacy policy.
  • We simply use the information we collect to enhance your experience of our Website and our products and services; we do not rent or sell this information to any third-party.
  • Please note that while we will do our best to secure your data, we do not take responsibility of your data while it is being transmitted to our Website. Once, we have your data on the Website, we have reasonable means in place to safeguard the same.
  • You can opt-out of receiving promotional or marketing communication from us. To remove your contact information from Naarah’s database, please write to us at info@naarahtextiles.com